For your security, an adult signature is required for delivery of merchandise over $1,000.00.
Please note that delivery of merchandise that has been reordered or requires alterations, monogramming, or personalization will take approximately two additional weeks. Any “Customer Shirts and Suits” will require an additional four to five weeks before shipping; all jackets and trousers will arrive unfinished for a tailor to properly finish.
U.S. AND CANADA DELIVERY
- FedEx will deliver items that are available for immediate shipment in 3-7 business days for a standard shipping charge.
- All orders to Alaska, Hawaii, Puerto Rico, and Canada are shipped by air for an additional $10.00 fee per address.
Two Business Day
- For an additional $5.00 FedEx can ship in-stock items, ordered Monday through Friday, excluding holidays, by noon Eastern Time, to arrive by the second business day for delivery in the United States.
- Deliveries are not available to APO/FPO addresses, Puerto Rico or Canada.
Next Business Day
- For an additional $12.50 FedEx can ship in-stock items ordered Monday through Friday, excluding holidays, by noon Eastern Time to arrive the next business day. This service is available for orders delivered to anywhere in the 48 contiguous United States; $22.50 for Alaska and Hawaii. There will be additional charges for deliveries to more than one address.
- Next Business Day deliveries are not available to APO/FPO addresses, Puerto Rico, Canada and some rural areas.
- Please note that we are unable to ship to P.O. Boxes at this time.
- Canada: We cannot ship Gift Cards, fragrances, or products containing alligator or genuine fur.
- Alaska, Hawaii, and Puerto Rico: We cannot ship fragrances.
- Delivery time can be from 4–15 days based on the shipping method and the destination.
- Two Business Day and Next Business Day deliveries are not available for international delivery.
Shipping Fee, Duties & Taxes
- All countries serviced by Borderfree, Inc. (listed below) are billed by Borderfree, Inc. based on the shipping and handling fees for that region and carrier. Delivery to all other countries is shipped by air for $49.99.
- All deliveries handled by Borderfree, Inc. include duties and taxes; all other international deliveries will be required to pay the duties and taxes to the carrier.
- We cannot ship Gift Cards, fragrances, or products containing alligator or genuine fur internationally.
- United Kingdom: In addition to the above excluded products, we cannot ship Peal & Co.® shoes and Levi’s® merchandise.
- If you have any additional questions please call 001.860.741.4800, Sunday through Saturday, 7:00 am to Midnight, North American Eastern Standard Time, or fax 1.860.741.4757.
- Answers to commonly expected questions regarding International Shipping is available in our International FAQ’s
The Traditional Gift Card
- There is a $5 shipping and handling fee for each address, $15 for Alaska, Hawaii, and Puerto Rico.
- Next Business Day delivery is available for $12 in the 48 contiguous United States, $22.50 for Alaska & Hawaii. Orders placed Monday through Friday, excluding holidays, by noon Eastern Time will arrive the next business day. Next Business Day delivery is currently not available for Puerto Rico.
- We regret that we cannot ship the Gift Card to Canada or internationally.
- For your security, FedEx will require an adult signature for delivery of the Gift Card.
COUNTRIES CURRENTLY HANDLED BY BORDERFREE, INC.
(presented in alphabetical order based by region)
- EUROPE : Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
- MIDDLE EAST: Bahrain, Egypt, Jordan, Kuwait, Qatar, Oman, Saudi Arabia, United Arab Emirates
- LATIN AMERICA: Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay
- ASIA: Thailand