Rated 3 out of 5 by 1
Rated 3 out of 5 by TriciaB Good luck... Could be a fluke
I bought this sweater thinking it would be a lovely spring sweater to wear while the weather was transitioning. I wore it once and washed it in accordance with the instructions on the label -- gentle, tumble dry low. I put it on a second time and there was a hole in the side. The sweater is constructed with a somewhat loose stitch, so I figured it was a fluke. I called BB and explained what happened. The service rep did tell me to return it. I assumed that she would make an offer to replace it right away, thinking it was a mistake. Clearly, the mistake was mine. Will be sending it back, am hoping I won't be charged with return shipping since the quality seems sub-par.
April 7, 2013