Answer: My Brooks Brothers Rewards is Brooks Brothers’ customer loyalty program featuring rewards and exclusive member-only benefits designed to recognize and reward members for shopping at Online and US Retail and Factory stores (excluding Airport stores), through our catalogs and website, regardless of how you choose to pay. The Brooks Brothers World Mastercard® cardholders are automatically enrolled in the program.

Answer: As a member of My Brooks Brothers Rewards, you will receive access to benefits such as bonus point opportunities, members-only sale access, free standard shipping as a VIP member, and more. Plus you will accumulate points for every eligible/qualifying Brooks Brothers purchase you make at eligible Brooks Brothers locations. (see Terms at Section 3)

Answer: The number of points you earn varies based on your Membership Level and whether you pay for your qualifying Brooks Brothers purchase using a Brooks Brothers World Mastercard®, or another form of payment (see chart). At a minimum, you’ll earn two points per dollar spent on eligible purchases in all U.S. Brooks Brothers Retail and Factory store locations (excluding Airport locations), online at www.brooksbrothers.com, or by phone (for U.S. members only). Points are earned on eligible merchandise purchases at U.S. Retail and Factory store locations, less all sales tax, discounts, shipping and handling, returns and price adjustments. Points are not earned on previous purchases, alterations, monogramming, personalization, charitable contributions, forfeited Made-to-Measure deposits, engraving and gift boxes or by purchasing a gift card or an eGift card. Points are not earned upon redemption of a physical gift card, an eGift card, or reward certificate. Purchases at Brooks Brothers Airport locations are not eligible for points accumulation. However, Brooks Brothers World Mastercard cardholders may still earn points when using their card on external spending. In order to receive points for an eligible purchase, customers must do the following: Retail Store / Factory Outlet: Tell the store associate at checkout that you’re a My Brooks Brothers Rewards member. Over the phone: Tell the customer service representative that you’re a My Brooks Brothers Rewards member. We’re happy to take your call seven days a week, 8:00 AM to 9:00 PM ET by calling 833-710-4847. Online: Make sure you log in to your account to complete your purchase. Out of store: For Brooks Brothers World Mastercard cardholders, you’ll automatically accumulate points when you shop with a Brooks Brothers World Mastercard everywhere that Mastercard is accepted.

Answer: You earn more points when you use your Brooks Brothers World Mastercard than you earn with any other payment type (see chart). Terms and Conditions apply.

Answer: To redeem your Rewards in stores or by phone through our Customer Service department, simply let the associate know you are a My Brooks Brothers Rewards member. Associates can apply any active Rewards to your purchase. To redeem your Rewards online, make sure you are signed in to your account before checkout. You will be able to view and apply any valid Rewards on the checkout page. If you are currently a member of our Corporate Membership Program and have more than one web profile, you must be logged in with the web profile where your Rewards reside.